Policy

Return policy

There are absolutely no refunds or exchanges allowed. All sales are final. If there is a problem with your order it must be reported within 48 hours of receiving your package.

Verification

Picture ID and verification of payment is required in order to prevent fraudulent orders. Upload your payment card, only showing your first and last name and last four digits of your card. Failure to do so will result in order cancellation. This information is solely for verification purposes only and will not be shared. Authorities will be notified of any fraudulent orders and you will be contacted via shipping address. Please be advised hair may require minor touch up due to hair being shipped in a box. Before placing your order measure the circumference of your head to ensure that you are picking the correct size. If you choose the incorrect size we are not liable to issue a refund once your order has shipped.